Senior Receptionist (Clinic Experience)

Công Ty TNHH CITYCLINIC Việt Nam

Tính chất công việc

Full-time

Vị trí/chức vụ

Nhân Viên/Chuyên Viên

Yêu cầu bằng cấp (tối thiểu)

Cao Đẳng

Yêu cầu kinh nghiệm

3 - 5 năm

Ngày đăng tuyển

29/10/2024

Yêu cầu ngôn ngữ

Tiếng Anh

Ngành nghề

Chăm Sóc Khách Hàng , Nhà Hàng/Khách Sạn , Spa/Làm Đẹp

Kĩ năng

Tổng Đài Viên , Chăm Sóc Khách Hàng , Lễ Tân (Receptionist)

Địa điểm làm việc

- CarePlus International Clinic, Crescent Plaza, 102 Tôn Dật Tiên, Tân Phú, Quận 7, Hồ Chí Minh

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Mô tả công việc

Assist in phone and online booking an appointment.
Manage phone calls and provide advice on approaching the clinic – book appointments;
Regist arriving patients and guide patients to the treatment rooms;
Support and guide patients to reach their examination room;
Handling the situation that arises by proactively communicating with patients and colleagues;
Performing cashier-related functions like updating the customer's prepaid account;
To know the workflow, policy, payment process and service products of the clinic inside out to advise patients about it when necessary;
Understanding pricing regulations and following promotional/discounting strategies;
To arrange and update the clinic’s status, daily check whether the additional patients can be examined;

College or University Degree is preferred;
At least 3 to 4 years in Medical/Service/Reception
Good command of English (Must)
Strong communication skills;
Customer service orientation;
Well-organized and multi-tasking abilities;
Problem-solving skills;
Have the spirit of learning, working actively
Capable of working overtime;
Having the spirit of teamwork and flexibility
Good use of office equipment (such as computers, printers, desk phones, and other work support software...);

Yearly bonus base on business efficiency
Get periodic health checks according to company policy
Health Insurance
Performance review once a year
Discount promotion for staff and relatives up to 60%
Young, friendly and professional working environment
Being trained and developed professional skills, career
Exciting company events: Embark on summer trips, annual parties, team-building activities, and so much more fun are waiting for you.!

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